- DELIVERIES -
All our products are freshly made, so (unless agreed in advance) please allow up to 48-hours for orders to be dispatched, although if we have your items in stock they will be dispatched immediately!
We offer 3 delivery options*:
UPS Next Day (not guaranteed) - £3.50
UPS Next Day by 12pm - £6.50
London ZONE 1-2 Named-Day Courier (guaranteed) - £10.00
Due to the impact of Covid-19 on postal services, please be advised there may be a delay with our non guaranteed service. We cannot be held responsible for delays caused by our delivery partners and will not refund orders for delayed or missed deliveries. We recommend selecting UPS Next Day by 12pm if you live outside London or our named-day courier if you live in London and you require your order by a specific date.
UPS Next-Day Standard and by 12pm
UPS orders are dispatched Mondays and Thursdays (excluding bank holidays) only.
UPS operates Monday to Friday (excluding bank holidays), no deliveries will be made on weekends.
Deliveries will usually be made next business day from dispatch by end of day or by 12pm depending on your selected shipping method, please note there may be some delays which are unfortunately out of our control.
We are only able to guarantee delivery dates on items being collected from us or those using our named-day London courier service.
We cannot be held responsible for delays caused by our delivery partners and will not refund orders for delayed or missed deliveries.
All orders for UPS shipping placed after midday Monday will be shipped on Thursday, and all order placed after midday Thursday will be dispatched the following Monday (excluding bank holidays).
UPS is operating slightly slower than usual at times due to the Covid-19 crisis, so please make sure you use our named-day courier if you live in London zones 1&2 and need delivery on a specific date.
London ZONE 1-2 Named Day Courier
This service is available Monday to Friday between 10am - 6pm and Saturday between 10am - 2pm subject to availability and is only available for addresses within London zones 1-2.
For orders using this service we will contact you after the order is placed to confirm a 2-hour delivery window on the day designated by you.
For deliveries using this service we still require up to 48-hours to prepare your order as all items are made fresh, however orders can be sent immediately if in stock! So please enquire if you require a fast delivery within 48-hours.
*Please note we are temporarily no longer using Royal Mail for delivery until they resume regular service standards.